Privacy statement

In this Privacy Statement, “we”, “us” and “our” refer to Lowland Coatings International B.V.
As a data controller, we process various types of personal data. Through this Privacy Statement, we inform you, as a data subject, about how we process your personal data.

Our contact details:
Postbus 205
8041 AL Zwolle
The Netherlands
E-mail: info@solidluxcoating.com

This privacy statement was last updated on 18 June 2026.

Personal data we process

We may process, among others, the following categories of personal data:

  • Name, address and contact details, salutation/gender, email address, telephone number and postal address;
  • Company name (where the customer is a sole proprietorship);
  • Financial information, such as a bank account number (where our customer is a natural person);
  • Technical data, such as your IP address (in connection with the cookies we use);
  • Any other personal data that we obtain and use for the purposes described in this Privacy Statement.

How we obtain personal data

In most cases, we obtain your personal data directly from you. For example, when you place an order with us, complete a contact form on our website, subscribe to our newsletter, or contact us by telephone or email. In addition, we may obtain your personal data from third parties, such as your employer or a colleague.

Purposes for Processing Personal Data

We process personal data for the following purposes:

  • Performance of agreements concluded with our customers and suppliers, including agreements relating to the supply of our products and/or services;
  • Compliance with legal obligations;
  • Marketing and business development activities (including newsletters and other promotional communications);
  • Operation and improvement of our website (including through the use of cookies);
  • Maintaining general communications and correspondence (including via the contact form on our website);
  • Security and access control at our premises.

Legal bases for processing personal data

We process personal data on the basis of one or more of the following legal grounds:
  • Performance of a contract;
  • Compliance with a legal obligation;
  • Consent;
  • Legitimate interests.
Our legitimate interests for processing personal data include, among other things, our interest in performing agreements with customers and suppliers, informing existing customers about our own similar products or services, securing our premises, fulfilling our duties of care towards our customers, and, in exceptional circumstances, managing and resolving potential legal claims or disputes.

Recipients of Personal Data

The personal data we process will not be shared with third parties unless this is necessary for the purposes described in this Privacy Statement. This may include third parties (including affiliated companies) that assist us in performing agreements entered into with our customers. Personal data may also be disclosed where we are legally required to do so.

Where a third party processes personal data on our behalf as a data processor, we enter into a data processing agreement with that party to ensure the protection of personal data. This may include, for example, our IT service providers.

Where a third party with whom we share personal data acts as an independent data controller, we will, where possible, make arrangements with that party regarding the security of the personal data and the purposes for which it may be used.

Retention period

We do not retain personal data for longer than is necessary for the purposes set out in this Privacy Statement.

Where a statutory retention period applies (such as the seven-year retention period for financial records) or where a retention period has been established by the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), we will comply with the applicable retention period.

Cookies

We use cookies on our website that involve the processing of personal data. Further information about our use of cookies can be found in our Cookie Statement.

Your rights

You have the right to:

  • Request access to your personal data;
  • Request rectification of inaccurate personal data;
  • Request erasure of your personal data;
  • Request restriction of the processing of your personal data;
  • Object to the processing of your personal data.

Request data portability.

Where we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal.

You may exercise any of the above rights by contacting us using the contact details provided at the beginning of this Privacy Statement.

Complaints

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) regarding our processing of your personal data.